I must thank everyone who had taken the time to review this shop on Yelp! The left fender of my car was dented so I took my car to a few auto body shops in Thousand Oaks and Westlake Village for repair estimates. So very glad that I used Yelp and found this place which has saved me $350 in repair cost! They don't have a full-time staffed front desk personnel, but it helps cut down their overhead cost. There's a white button at the front desk which you can ring and someone would appear right away to take care of you. Jacob, the person that I talked with both on the phone and in person, was a very nice and respectful young man. I appreciated that he tried to help me because I was paying for the repair myself and gave me a good price. Car was done on time and the damage is gone, like nothing ever happened! No compromise in quality. Cost is more than fair, people is kind and reasonable, and quality is very good... yea, highly recommend. Deb C. (5-star review left on Yelp)